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Error Postman Service (Read 257 times)

lasnlven YaBB Newbies Posts: 2	Error Postman Service Mar 9^th, 2010, 12:50pm Hi All, I have some problems regarding wdPostMan service. When starting the mail rule, WD was automaticly start PostMan Service. After trying to connect the following error pop ups: wdPostMan: Could not start the wdPostMan service. What is going on> does anybody know how to fix this issue? TIA. Greets, Ronny
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lasnlven

YaBB Newbies

Posts: 2

Re: Error Postman Service
Reply #1 - Mar 9^th, 2010, 2:12pm

Ok, I think we found the error.
It looks like the problem is after delete the trial version on c:\trial\watchdirectory
not all files where deleted and there are running some hidden files, ore not all file where deleted.

Now we have payed for this app and reinstalled it on another location like: c:\programfiles\wachtdirectory.

When checking the wdPostMan.exe properties after a clean install the path of executable was leading to the old directory (c:\trial\watchdirectory)

So it looks like the settings are stored in some place where we don't know and where we where unable to delete / change them.

How can we fix this??

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Gert

YaBB Moderator

Posts: 1372

Re: Error Postman Service
Reply #2 - Mar 9^th, 2010, 2:32pm

Hi,

Did you delete or uninstall the trial (which is actually 100% the same as the bought version, just without the license key)?

Anyway, to fix this issue:

Open a command prompt (run cmd.exe from Window's Run... menu)
enter the following 4 commands:
C:
CD "Program Files\WatchDirectory"
wdpostman -uninstall
wdpostman -install

"-uninstall" will remove the wdPostMan (System.Mail) Windows Service.
"-install" will add it again (using its current location)

Gert

Gert Rijs
gert (at) gdpsoftware (dot) com
Did you see our blog with tips & tricks?
http://watchdirftp.blogspot.com/

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