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WDRUN.EXE causing High CPU (Read 395 times)

Sonx

YaBB Newbies

Posts: 2

WDRUN.EXE causing High CPU
May 31^st, 2010, 6:01pm

Hello,
I've been running Watch Directory Pro for several years now without any issues. However, about 6 weeks ago WDRUN.exe has been keeping my CPU running @ 100%. I have 9 e-mail notify services running, when all are stopped the CPU will stay @ ~25%. Starting a single service puts the cpu @70% with spikes to 100% every 3 seconds. By the time I have 4 services running the CPU never gets a break and just stays @ 100%. I've tried installing the latest version and Installing WD on another server, still getting the same results. Both servers at 2003 w/ SP2. Any idea on what can be causing this?

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Gert

YaBB Moderator

Posts: 1365

Re: WDRUN.EXE causing High CPU
Reply #1 - May 31^st, 2010, 7:26pm

Hi,

Can you confirm it is wdrun.exe consuming the CPU (look in Windows task manager, processes tab). That really seems strange. Can you check the task directories of those tasks? Assuming a task called HELLO, select the menu "Tools -> Explore task directory" (opens Windows Explorer), now open the sub-directory called HELLO (the name of your task). You will find a file called history.db there. Is it exceptionally large? More than a few megabytes? Check this for your other tasks as well.

If it is wdPostman.exe (the System.Mail component) it may be it is "stuck" on a message in its out-box. If all your normal tasks are stopped (causing no new email) and you let System.Mail run for a while, its out-box should be empty. Right-click System.Mail and select "Explore .... ". This opens Windows Explorer in the directory where outgoing emails are stored. It should be empty (maybe a dummy.log file).

Gert

Gert Rijs
gert (at) gdpsoftware (dot) com
Did you see our blog with tips & tricks?
http://watchdirftp.blogspot.com/

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Sonx YaBB Newbies Posts: 2	Re: WDRUN.EXE causing High CPU Reply #2 - Jun 8^th, 2010, 11:05pm Confirmed that WDRUN.exe is consuming the CPU. History files are small. I gave up and moved it to a Windows 7 workstation. This has resolved my issue.
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Gert

YaBB Moderator

Posts: 1365

Re: WDRUN.EXE causing High CPU
Reply #3 - Jun 9^th, 2010, 8:39am

mmm, very strange.

I know lots of customers use Win2003/SP2 so I don't think it is an issue specific to that operating system. Perhaps a virus-scanner or other kind of "monitoring tool" is "fighting" with WD?

Do you still have it installed on the Win2003? I would like to see one of those task's settings and history:
* right click the task (a popup menu opens)
* select backup task
* email me the ZIP this creates

Gert

Gert Rijs
gert (at) gdpsoftware (dot) com
Did you see our blog with tips & tricks?
http://watchdirftp.blogspot.com/

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