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watchDirectory forums >> Bug Reports >> Error when zipping "Q-"
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Message started by enjoimark on Feb 28th, 2011 at 4:30pm

Title: Error when zipping "Q-"
Post by enjoimark on Feb 28th, 2011 at 4:30pm
I am getting this in the "last message" section when I have auto-zipping set up on the scheduler at any given time.

It just says "Q-" and sometimes it removes the files from the source folder, and sometimes it doesn't, but it never zips.

It used to work fine and then this started happening a couple days ago.

We are really close to purchasing this program, but this problem must be fixed first.

I can send my settings once I get a response if that will help.

Title: Re: Error when zipping "Q-"
Post by Gert on Mar 1st, 2011 at 7:13am
Hello,

It is hard to say what is happening. I would like to see your settings and a debug-version of your history database.
Please see this blogpost: http://blog-en.gdpsoftware.com/2010/06/send-task-backup-to-support.html

So make sure to enable Debug, drop a file in the monitored directory and when the problem happened again create the backup.

Email the backup to me (see my signature below) and make sure to tell me which file you dropped in the directory so I can look for it in the history database.

Gert


Title: Re: Error when zipping "Q-"
Post by enjoimark on Mar 1st, 2011 at 4:23pm
I sent the .zip to your email.

Thanks in advance!

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