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watchDirectory forums >> Bug Reports >> FTP upload never starts
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Message started by presley on May 24th, 2011 at 6:35am

Title: FTP upload never starts
Post by presley on May 24th, 2011 at 6:35am
We use this to watch a directory and when files are dropped into it, it does an FTP to a folder on Akamai.  Once in a while it just stops transferring files.  I look in the history and there is no indication that it sees the files that are presently in the folder being watched.  

Two things.  Once that happens, is there a way to force it to upload the files at that point?  At that point I have to manually ftp everything that is sitting in the directory and restart the watchdirectory process afterwards.  This just happened with 33 files sitting in the watch-folder.  

This only happens about once every two weeks or so.  If I turn the debug on, if it takes two weeks to happen again, any downside to that ( huge disk space etc.)?

Running XP on a dedicated system just for this task.  

Thanks!

Jim P

Title: Re: FTP upload never starts
Post by Gert on May 24th, 2011 at 9:37am
Hello Jim,

Are you running the current version of WD? Or better: use the current beta version ( http://www.watchdirectory.net/cgi-bin/yabb2/YaBB.pl?num=1299412357 ) - there have been several FTP issues fixed that could explain what you see.

The beta will most likely be released next week.

Title: Re: FTP upload never starts
Post by presley on May 26th, 2011 at 11:33pm
Gert.  The present version info is below.  It is so infrequent that I will wait for the beta to release.

Thank you very much!

Jim P

watchDirectory Professional 4.6.5
Key Created 2011-02-27 (yyyy-mm-dd)

Installed components:

wdcc v4 4.6.5.502
GdP Software wdRun 4.6.5.500
History Application 4.5.9.508
wdPostMan 4.6.5.500

wdSupport Dynamic Link Library 4.6.5.502
GdP Software wdAnnotate 4.5.0.419
GdP Software gdpUtil 1.8.0.0
wdopAutoSort Dynamic Link Library 4.5.8.448
wdopAutoLaunch Dynamic Link Library 4.5.9.32
wdopFolderSize Dynamic Link Library 4.6.5.502
wdopAutoCopy Dynamic Link Library 4.6.5.502
wdopAutoDelete Dynamic Link Library 4.5.6.419
wdopMultiPlugin Dynamic Link Library 4.5.6.0
wdopAutoZip watchDirectory Plugin 4.5.9.11
wdopAutoHtml Dynamic Link Library 4.5.0.409
wdopAutoUnzip Dynamic Link Library 4.5.9.451
wdopAutoThumb Dynamic Link Library 4.5.9.438
wdopAutoRunBat Dynamic Link Library 4.6.2.411
wdopAutoFtp Dynamic Link Library 4.6.5.500
wdopAutoEmail Dynamic Link Library 4.6.5.500
wdopAuditInfo Dynamic Link Library 4.5.3.429
wdopAutoWav Dynamic Link Library 4.5.0.422
wdopAutoRename Dynamic Link Library 4.5.8.414

Title: Re: FTP upload never starts
Post by presley on May 26th, 2011 at 11:38pm
As I read the fixes for the newer code, it should do the job.  The job in particular does an ftp to a large directory at Akamai.  The initial directory listing can take 10 - 15 seconds to return and it does timeout some ftp clients at times.  Possibly that timeout is hanging WD once in a while.  It there a way to increase the FTP timeout?

Thanks again,

Jim P

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