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Message started by bryanlaw33 on Jan 19th, 2013 at 2:59pm

Title: HTML Emial
Post by bryanlaw33 on Jan 19th, 2013 at 2:59pm
I cannot get the HTML emails to work? I have ensured that the <html> is at the beginning and that there are no spaces but it only comes through as text. It is not rendered as code.

What might I be doing incorrectly?

Thanks in advance,

Bryan

<html>
<body>
<p style="font-family: Verdana, Geneva, sans-serif; color: #F00; font-weight: bold;">This is an email from Watchdirectory</p>
<hr>
</body>
</html>

Title: Re: HTML Emial
Post by Gert on Jan 20th, 2013 at 9:23am
Hello Bryan,

I am not sure - your html looks fine to me.
Can you perhaps try the beta: http://www.watchdirectory.net/cgi-bin/yabb2/YaBB.pl?num=1352102554/0#0
The email component is a complete rewrite. Note that for the beta you need to "enable" the new email version first.

Title: Re: HTML Emial
Post by x@nthras on Jun 16th, 2014 at 8:32pm
I am running into this issue also. It comes in as plain text no matter what I put in the body..

As a test I had:

<html>

Test

</html>

and it does not work still. Anyone have a work around? We are using Exchange 2010 and Outlook.

Thanks -Andy

Title: Re: HTML Emial
Post by Gert on Jun 16th, 2014 at 8:57pm
Hello Andy,

Well, that is not really valid html you are trying to use.

Can you try this example:

<html>
<body>
Hello, new file is %WD_FILE%
</body>
</html>


Title: Re: HTML Emial
Post by x@nthras on Jun 16th, 2014 at 9:18pm
Hi, Thanks for the quick response. I put in exactly what you posted and here is what I get in the email.

<html>
<body>Multiple new trade files available for processing

Hello, new file is E:\UploadedTrades\Andy\TradeExport7.zip
</body>
</html>

Any other ideas? I don't understand why it is not working.

Title: Re: HTML Emial
Post by x@nthras on Jun 16th, 2014 at 9:27pm
see attached pic of the config. Combined is not enabled.

Thanks - Andy
Capture_002.JPG (66 KB | 170 )

Title: Re: HTML Emial
Post by Gert on Jun 17th, 2014 at 6:17am
Are you running the latest release (it is a free upgrade for customers)?

Title: Re: HTML Emial
Post by x@nthras on Jun 17th, 2014 at 2:02pm
I am currently evaluating.  Version info below.

watchDirectory Evaluation 4.8.7

Installed components:
GdP Software gdpUtil 1.8.0.0
History Application 4.6.7.522


GdP Software wdAnnotate 4.5.0.419
wdcc v4 4.8.7.10
wdPostMan 4.8.7.2
WatchDirectory 4.8.0.0
WatchDirectory 4.8.0.0
WatchDirectory 4.8.0.0
WatchDirectory 4.8.0.0
WatchDirectory 4.8.0.0
GdP Software wdRun 4.8.7.10
wdSupport Dynamic Link Library 4.8.6.0
wdopAuditInfo Dynamic Link Library 4.6.6.452
wdopAutoCopy Dynamic Link Library 4.7.0.800
wdopAutoDelete Dynamic Link Library 4.5.6.419
wdopAutoEmail Dynamic Link Library 4.7.0.0
wdopAutoFtp Dynamic Link Library 4.8.7.3
wdopAutoHtml Dynamic Link Library 4.7.0.0
wdopAutoLaunch Dynamic Link Library 4.5.9.32
wdopAutoRename Dynamic Link Library 4.6.7.419
wdopAutoRunBat Dynamic Link Library 4.6.7.419
wdopAutoSort Dynamic Link Library 4.8.2.0
wdopAutoThumb Dynamic Link Library 4.7.0.0
wdopAutoUnzip Dynamic Link Library 4.7.0.0
wdopAutoWav Dynamic Link Library 4.5.0.422
wdopAutoZip watchDirectory Plugin 4.6.7.22
wdopFolderSize Dynamic Link Library 4.6.5.502
wdopMultiPlugin Dynamic Link Library 4.5.6.0
wdopRemoveOldest Dynamic Link Library 4.7.2.10
wdopUploadS3 Dynamic Link Library 4.7.0.0

Title: Re: HTML Emial
Post by Gert on Jun 17th, 2014 at 3:42pm
ok, that is the most current version (there have been issues with html email with previous versions).

Can you check what the setting is for
View -> Email -> Email settings
Is the option "Use OLD implementation for email" selected? If so, try again without this option checked.

If that doesn't help, I would like to see your exact settings. Please create a backup of your task (see http://blog-en.gdpsoftware.com/2010/06/send-task-backup-to-support.html ) and email it to me (gert at gdpsoftware dot com).

Please mention this topic so I know what its about.

Title: Re: HTML Emial
Post by x@nthras on Jun 17th, 2014 at 9:12pm
That worked perfectly! Thanks!

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