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Message started by WD User on Mar 18th, 2014 at 12:17am

Title: Printing From a Share with FoxIt
Post by WD User on Mar 18th, 2014 at 12:17am
Hello,

I am attempting to mimic site to site faxing. Essentially I have a share setup in which our multi-function printer sends documents into the share. Then I am trying to get Watch Directory to monitor that Share and print the files to specific printers. I am testing it with one printer currently and I seem to be running into an issue. When I send a new file into the share WD sees the file and in the task history it appears to process this as it should. The problem is, nothing is printed on the printer. I am running this as a service and the service account I am using has the appropriate share permissions and to the shared printer as well. Any help pinpointing the failure point would be appreciated.

Thanks

Thanks

Title: Re: Printing From a Share with FoxIt
Post by Gert on Mar 18th, 2014 at 10:17am
Does it work when you run the task normal (NOT as a service)? In that case it is a permission issue. See http://blog-en.gdpsoftware.com/2010/04/watchdirectory-tasks-as-windows-service.html and also http://blog-en.gdpsoftware.com/2010/02/print-pdf-files-automatically-with.html

You also need to make sure to use the proper UPPER/Lowercase names for the server and printer. Server is normally all uppercase, so it is something like "\\MYSERVER\Printer 1"

Title: Re: Printing From a Share with FoxIt
Post by Dirk on Mar 18th, 2014 at 10:48am
and you need to login once at the computer with the service user account and install that printer to download the drivers.

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