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watchDirectory forums >> Bug Reports >> Start Service Failes: Error Code 3
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Message started by allan on Sep 14th, 2016 at 12:53pm

Title: Start Service Failes: Error Code 3
Post by allan on Sep 14th, 2016 at 12:53pm
Hello,

This morning windows  2008 r2 did an automatic update.  Now all of my Watch Directory services return an error code of 3,
The system cannot find the path specified. 

When I try to start the service from Windows Services, same error.

Inside WatchDirectory, the tasks are still there, I tried modifying them to see if the file would be recreated and started but same error.

Title: Re: Start Service Failes: Error Code 3
Post by Gert on Sep 14th, 2016 at 1:09pm
Strange...

Can you check if
C:\Program Files (x86)\WatchDirectory\wdrun.exe
exists?

Title: Re: Start Service Failes: Error Code 3
Post by Gert on Sep 14th, 2016 at 1:12pm
Also....

Select the menu "Tools -> Explore task directory"
This opens explorer, typically in
C:\ProgramData\WatchDirectory

For every task (TaskName) you have there should be the following present:
TaskName.Config
TaskName subdirectory
TaskName\History.db


There may be other files but those must be present.

Title: Re: Start Service Failes: Error Code 3
Post by allan on Sep 14th, 2016 at 1:28pm
Hi Gert,

It appears windows did an automatic update last night.  When I looked into the Event Viewer - this is what I found with the services.  I ended up renaming the the service (in WD, right-click -> rename), and was able to restart the task without a problem.

Any thoughts?

Regards,
allan

Also - a week ago, when windows updated itself, ESET flagged wdrun.exe as infected with malware.  I did upload the supposed corrupt file to the website you posted in that thread, it came back clean.
capi2-event513.JPG (57 KB | 77 )

Title: Re: Start Service Failes: Error Code 3
Post by Gert on Sep 14th, 2016 at 2:08pm
I have no idea really. But you say...
[code]I ended up renaming the the service (in WD, right-click -> rename), and was able to restart the task without a problem[/code]
so it works again, I guess.

We will have a look if it is something we need to fix or....

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