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watchDirectory forums >> Bug Reports >> SyncPoint ThreadID error
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Message started by Bruce Jones on Dec 10th, 2017 at 10:29pm

Title: SyncPoint ThreadID error
Post by Bruce Jones on Dec 10th, 2017 at 10:29pm
Hi, I have 3 tasks running, each monitoring a different directory but making a ZIP file (of each sub folder) in the same directory on a separate drive.

All's been going fine for years but suddenly 1 of the tasks gives this error at start up

SyncPoint ThreadID: 0x4A70 -- EXCPETION!

the other 2 tasks are performing correctly .. all tasks have the same settings except for the monitored folder


Title: Re: SyncPoint ThreadID error
Post by Gert on Dec 11th, 2017 at 5:26am
Hello Bruce,

Maybe the history database became corrupt.

Make sure the task is stopped.
In the WD Control Center, select the menu "Tools -> Explore Task Directory".
This opens explorer, typically inside C:\ProgramData\WatchDirectory.
Navigate to the subdirectory having the same name as the task.
Delete the file(s) with names starting with "history".
Unzip this empty db: www.watchdirectory.net/img/forum/history.zip

If that doesn't help, enable "Debug" and run the task until you see the error.
Then stop the task and send (email!) me a backup.
See http://blog-en.gdpsoftware.com/2010/06/send-task-backup-to-support.html for details.

Gert


Title: Re: SyncPoint ThreadID error
Post by Bruce Jones on Dec 11th, 2017 at 9:41pm
Hi Gert, yep, that's done the trick, thanks

regards
Bruce

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