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Duplicate Email Notifications (Read 4430 times)
JohnAdam
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Duplicate Email Notifications
Nov 16th, 2005 at 10:04pm
 
I recently purchased watchDirectory, and I find it extremely useful. One nagging issue...

I have set up a number of email notification tasks, and quite often, they send double notifications. By that I mean a task will literally send the same notification twice. The only difference between an initial message and its duplicate is the time stamp, (generated using the variable, $TM$). As you might expect, the second time will be a few seconds later than the first.

I'm just wondering if you've ever seen this before, and if it could be something I've got set wrongly. Thanks.
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Gert
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Re: Duplicate Email Notifications
Reply #1 - Nov 17th, 2005 at 4:49am
 
Hello John,

You are probably receiving notifications for "changed files". If the new or changed file is created slowly (that sounds stupid, hope you understand what I mean), watchDirectory might detect more than 1 change for the file. On the Other tab there is an option to delay starting tasks. If you enable it and set it to, for example, 10 seconds, watchDirectory will process only 1 change for the file during the delay period.
That should fix it.

Gert
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Gert Rijs - gert (at) gdpsoftware (dot) com
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JohnAdam
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Re: Duplicate Email Notifications
Reply #2 - Nov 17th, 2005 at 3:49pm
 
Thanks Gert. Oddly enough, I think I do understand. All the files in the monitored directory are PDF's written to the folder via Adobe InDesign's Export command. In the PDF Export settings I use, "View PDF After Export" is enabled, and at first I thought the file being written, opened, and closed might be the double-trigger. I experimented, and disabling the feature made no difference, but this was on the same track as your description of the file transaction happening "slowly."

I have set the delay at 15 seconds, and will let you know if it works.

I appreciate your quick response and thanks for an excellent product.

John
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JohnAdam
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Re: Duplicate Email Notifications
Reply #3 - Nov 22nd, 2005 at 10:53pm
 
Thanks again, Gert. It's all working well now.
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Gert
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Re: Duplicate Email Notifications
Reply #4 - Nov 23rd, 2005 at 5:54am
 
Great John,
Thanks for letting me know.

Gert
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Gert Rijs - gert (at) gdpsoftware (dot) com
Blog: http://blog-en.gdpsoftware.com/
End Alzheimer's: http://www.alz.org&&...
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