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Printing (Read 6651 times)
MineshPatel
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Printing
Feb 7th, 2006 at 10:50pm
 
I setup a New Task for printing Word Documents from a folder automatically. When I copy a word document in this folder, it is not printing. I also created another task to print PDF, same result. What am I doing worng?
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Gert
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Re: Printing
Reply #1 - Feb 8th, 2006 at 11:02am
 
Did you look at the task history to see if there are any errors?
Also try to follow the troubleshooting tips in our faq.

Gert
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MineshPatel
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Re: Printing
Reply #2 - Feb 9th, 2006 at 5:49pm
 
I did got the Word Documents printing working. But when it prints the documents, it leaves the Word Documents open, So if someone drops 10 word files in the folder, it will print all 10 files and leave it open. How can we have where once the document is printed, it will close those files.
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Gert
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Re: Printing
Reply #3 - Feb 10th, 2006 at 12:26pm
 
Did you change the value of "DDE VERBS" on the settings window? By default it is "[FileOpen("%WD_FILE%")][FilePrint 0][FileExit 2]", the last entry ([FileExit 2]) should cause Word to exit.

Gert
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MineshPatel
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Re: Printing
Reply #4 - Feb 10th, 2006 at 3:11pm
 
That is what I have for the command, it is still not closing after it prints.
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Gert
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Re: Printing
Reply #5 - Feb 10th, 2006 at 3:56pm
 
Perhaps your version of word needs other DDE verbs.
Can you follow the instructions here:
http://www.watchdirectory.net/watchDir/watchDirectoryPrintDOC.html#ddeset
and see what DDE verbs you find?

Gert
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Gert Rijs - gert (at) gdpsoftware (dot) com
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MineshPatel
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Re: Printing
Reply #6 - Feb 10th, 2006 at 5:16pm
 
Another file to see right side.
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Gert
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Re: Printing
Reply #7 - Feb 10th, 2006 at 5:18pm
 
You should not be changing settings in that dialog box. I hope you still have the original settings for "DDE Application not running"...
What I (tried to) ask you is to compare the value of "DDE Application not running" to "[FileOpen("%WD_FILE%")][FilePrint 0][FileExit 2]". Especially the [FileExit] part.

Gert
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Gert Rijs - gert (at) gdpsoftware (dot) com
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MineshPatel
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Re: Printing
Reply #8 - Feb 10th, 2006 at 5:21pm
 
I did put the original settings. If you look at the second screen shot, it should be there. I did checked in the software and it is the right way on all 3 pcs. Any other ideas.
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Gert
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Re: Printing
Reply #9 - Feb 10th, 2006 at 5:21pm
 
okay, I see they are the same.

another thought... Word should not be running when you start testing. The only instance of word should be the one started by watchDirectory.

Gert
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Gert Rijs - gert (at) gdpsoftware (dot) com
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MineshPatel
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Re: Printing
Reply #10 - Feb 10th, 2006 at 5:24pm
 
Yes, I don't have any other word program open. I don't even have any other programs open either on 1 pc.
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