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Duplicate Email Bug (Read 2499 times)
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Duplicate Email Bug
Nov 20th, 2006 at 5:19pm
 
Hi,

I am having a few techinical difficulties with the WatchDirectory software.

Every time a new file arrives into the moniterd file, the email notification system notfies the user twice.

Can somebody provide assistance with this matter.

Thanks

Michael Briggs
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Gert
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Re: Duplicate Email Bug
Reply #1 - Nov 20th, 2006 at 8:40pm
 
Hello Michael,

What is the most probable cause is that you have enabled the FILENEW *and* FILECHNG event on the "events" window ( http://www.watchdirectory.net/wdhelp/help/wdnewconfigpage4.html ). Depending on how the file is being created (the program that creates it), WD could start the task (and thus send email) for 1 "new file" and multiple "the file has changed" events.
If you do not require the file-has-changed event emails, you can disable it. If you DO need file-has-changed emails, you should set the "delay starting task" option on the "Other settings" page ( http://www.watchdirectory.net/wdhelp/help/wdnewconfigpage6.html ) to a higher value, for example 10 seconds. WatchDirectory will merge all events during this delay period and so you will receive only 1 email.

Gert
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