WatchDirectory home page
WatchDirectory Startseite (Deutsche Version)
Site WatchDirectory (Français)
  Welcome, Guest. Please Login or Register
YaBB - Yet another Bulletin Board
   
  HomeHelpSearchLoginRegister  
 
Page Index Toggle Pages: 1
Can't open Configuration windows (WDCC.exe) (Read 5867 times)
magicline
YaBB Newbies
*
Offline



Posts: 4
Can't open Configuration windows (WDCC.exe)
May 1st, 2008 at 1:44am
 
Hi ,
After installation of version 4.52 can't open wdcc program at all without any error messages .

installed on vmWare machine with W2003 server .
it's seems that something is missing in operating system ,
what may cause to this problem ?

working very well on my other 3 client servers

waiting for your prompt reply .

thanks
Back to top
 
 
IP Logged
 
Gert
YaBB Administrator
*****
Offline



Posts: 2225
The Netherlands
Re: Can't open Configuration windows (WDCC.exe)
Reply #1 - May 1st, 2008 at 6:42pm
 
Hello,

That's is weird, there have been no changes in that area of WD in a long time. The only thing I can imagine is a Windows permission problem - security.

Can you goto (Windows Explorer) the directory where your task settings are stored (use the Tools -> Explore task directory menu option inside WD). On a default install this will be directory
C:\Documents and Settings\All Users\Application Data\watchDirectory
But the actual directory is listed in the file
C:\Program Files\watchDirectory\watchDirectory.ini

Please make sure that the directory, all subdirectories and all the files it contains have proper permissions:

Stop all your tasks (don't forget to stop the System.Mail service)
Inside the task directory, right click the file/directory, choose properties
Select the security window (or maybe it is Permissions, I am writing this on a Dutch Windows edition)
Make sure the user "Everyone" has "Full Control"

Hope this helps, please let me know.

Gert
Back to top
 

Gert Rijs - gert (at) gdpsoftware (dot) com
Blog: http://blog-en.gdpsoftware.com/
End Alzheimer's: http://www.alz.org&&...
WWW WWW GdPSoftware  
IP Logged
 
Gert
YaBB Administrator
*****
Offline



Posts: 2225
The Netherlands
Re: Can't open Configuration windows (WDCC.exe)
Reply #2 - May 1st, 2008 at 6:44pm
 
After reading your message again (you can not even start the wdcc.exe), please make sure the permissions on
C:\Program Files\watchDirectory\watchDirectory.ini
are also correctly set (Full control to everyone, I guess "read/write" would be ok too).

Gert
Back to top
 

Gert Rijs - gert (at) gdpsoftware (dot) com
Blog: http://blog-en.gdpsoftware.com/
End Alzheimer's: http://www.alz.org&&...
WWW WWW GdPSoftware  
IP Logged
 
magicline
YaBB Newbies
*
Offline



Posts: 4
Re: Can't open Configuration windows (WDCC.exe)
Reply #3 - May 1st, 2008 at 8:59pm
 
Hello Gert ,

thanks for reply .

it's correct i even can't open wdcc.exe to configure tasks .
I'm trying to open as Administrator on the server and nothing in the windows task manager , nothing in event viewer .
Maybe this refer to DEP (Data Execution Prevention) of windows server , tryed to turn on only for windows services only ,
but the same sh...
maybe something should be installed before .... like MXML or MsSql or Office  ?
registry problem ?

any other ideas ?
Back to top
 
 
IP Logged
 
magicline
YaBB Newbies
*
Offline



Posts: 4
Re: Can't open Configuration windows (WDCC.exe)
Reply #4 - May 2nd, 2008 at 1:27am
 
Hi ,

In case you want to know was cause this problem here the answer :

Upgrade from VmWare 4.05 to 6.0.2 solved the problem .

Back to top
 
 
IP Logged
 
Gert
YaBB Administrator
*****
Offline



Posts: 2225
The Netherlands
Re: Can't open Configuration windows (WDCC.exe)
Reply #5 - May 2nd, 2008 at 9:45am
 
Thanks for letting me know.

Do you have any references (webpages) that point out the issue with VMWare? We have several customers that run WD "on" VMWare, I didn't hear of this issue before.

Gert
Back to top
 

Gert Rijs - gert (at) gdpsoftware (dot) com
Blog: http://blog-en.gdpsoftware.com/
End Alzheimer's: http://www.alz.org&&...
WWW WWW GdPSoftware  
IP Logged
 
magicline
YaBB Newbies
*
Offline



Posts: 4
Re: Can't open Configuration windows (WDCC.exe)
Reply #6 - May 2nd, 2008 at 10:00am
 
Hi ,

No , i don't have any references ... I find it myself , tooks 2 days , but finnaly working .
In the past i worked at support department in software company (magicsoftware.com) , so now i can smell bugs and problems where they came from  Wink

You have great soft !
Back to top
 
 
IP Logged
 
Page Index Toggle Pages: 1