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WxRemote don't see WFTP (Read 14606 times)
tonynm
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WxRemote don't see WFTP
Apr 2nd, 2012 at 3:25pm
 
Hi,

I have a probleme with WxRemote.
The WFTP process are see stop instead of ON, as show on the picture, they are started on the server.

Any idea ?

regards
Tony
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wx_remote_error.JPG (Attachment deleted)
 
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Gert
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Re: WxRemote don't see WFTP
Reply #1 - Apr 2nd, 2012 at 4:27pm
 
Hello Tony,

That's strange indeed. Are those WF tasks running as a Service or as "normal" programs?

Later this evening (Europe time) we will release WX v1.7, perhaps you can try that version?
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tonynm
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Re: WxRemote don't see WFTP
Reply #2 - Apr 2nd, 2012 at 4:33pm
 
They are run as "normal" program.

For update, to i update all service (manager, listener and remote ?)
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Re: WxRemote don't see WFTP
Reply #3 - Apr 2nd, 2012 at 4:48pm
 
I just did some more tests here and it all works fine with WatchFTP.

Can you try to run WxListener (or WxListenerSvc) "as administrator"? I think it may be a permission issue.
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tonynm
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Re: WxRemote don't see WFTP
Reply #4 - Apr 2nd, 2012 at 5:40pm
 
Same when the program is run as administrator
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Gert
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Re: WxRemote don't see WFTP
Reply #5 - Apr 3rd, 2012 at 5:54am
 
mmmm,

Please try with the new WX release v1.7 (a few hours from now). I will ask Vladimir (main developer of WX) to have a look at this thread.

Please keep your responses about this issue to THIS thread (do not start a new message on this forum) as Vladimir will likely only look here.

Thanks and sorry for the trouble.
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vladimir
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Re: WxRemote don't see WFTP
Reply #6 - Apr 3rd, 2012 at 11:32am
 
Hello,

I've also tested running with different user combinations and everything seems to work fine here (Win7, UAC enabled). What is the Windows version that WatchFTP and WxListener are running on?

If updating to 1.7 doesn't help, just to be sure, could you please try to run WatchFTP as Administrator too (also, please restart task after doing so)?
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tonynm
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Re: WxRemote don't see WFTP
Reply #7 - Apr 3rd, 2012 at 3:32pm
 
Hi the team, and thanks for your help.

The WFTP and WD run on same machine on Windows 2008 R2.

I have update n 1,7 version and i have the same probleme.

I have try to stop the Listener and Manager service, run in administrator mode the program in command line, and the probleme continue.
The process on WFTP has been restarted, and the machine rebooted.
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Re: WxRemote don't see WFTP
Reply #8 - Apr 3rd, 2012 at 5:42pm
 
I believe Vladimir is creating a "debug version" of WxListener(Svc).exe for you. It will not fix the issue, but it will hopefully show why the running state of WF tasks is not properly detected.
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tonynm
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Re: WxRemote don't see WFTP
Reply #9 - Apr 3rd, 2012 at 5:50pm
 
Fine Gert !
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vladimir
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Re: WxRemote don't see WFTP
Reply #10 - Apr 3rd, 2012 at 8:10pm
 
Here's a debug version of WxListener which adds some info to log file (just unpack it over the one you are currently using). Before running it, please make sure that log file path is set, either by using WxConfig -> WxListener tab or by manually editing WxListener.ini file.

After you run everything, please send generated log file here.


Gert: removed the attached file
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« Last Edit: Apr 5th, 2012 at 3:43pm by Gert »  
 
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tonynm
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Re: WxRemote don't see WFTP
Reply #11 - Apr 4th, 2012 at 11:24am
 
Hi,

I could not upload the file, only jpg,png are allowed.

Here the copy of the log.

[quote]4/04/2012 11:16:42 Reading configuration file:
04/04/2012 11:16:42  "C:\Program Files (x86)\Wx Remote\"
04/04/2012 11:16:52 [10.161.6.2|00368] Client connected (10.161.6.2)
04/04/2012 11:16:52 [10.161.6.2|00368] STATUSD command sent
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_2pqr
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_acor2as1
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_acorcorse2as1
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_balredaction
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_corsepdf
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_delakompass
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_deleddfranceactu
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_ftpakompass
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_ftpeddfranceactu
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_infog2protec
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_maxppp2protec
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_pqr2protecandpqr
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_pqr2rename
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_productionprotec
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_produuctionjpgbd
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_purgearchivages
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_purgedonepqr
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_quayarticlesxml
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_quaymvimportarticles
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_quaymvimportpages
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_quaypagespdf
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_quaypagexml
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_quayphoto
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_quaywhatxml
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_zipakompas
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_zipfranceactu
04/04/2012 11:16:52 !!! EventName: Global\gdpsWatchDir4Evt_zipprodprotec
04/04/2012 11:16:52 !!! EventName: Global\GdPSoftware_watchftp_qh_ACOR
04/04/2012 11:16:52 !!! LastError: 2 Le fichier spécifié est introuvable.

04/04/2012 11:16:52 !!! EventName: GdPSoftware_watchftp_qh_ACOR
04/04/2012 11:16:52 !!! LastError: 2 Le fichier spécifié est introuvable.

04/04/2012 11:16:52 !!! EventName: Global\GdPSoftware_watchftp_qh_ACOR_CORSE
04/04/2012 11:16:52 !!! LastError: 2 Le fichier spécifié est introuvable.

04/04/2012 11:16:52 !!! EventName: GdPSoftware_watchftp_qh_ACOR_CORSE
04/04/2012 11:16:52 !!! LastError: 2 Le fichier spécifié est introuvable.

04/04/2012 11:16:52 !!! EventName: Global\GdPSoftware_watchftp_qh_BAL_REDACTION_EXT
04/04/2012 11:16:52 !!! LastError: 2 Le fichier spécifié est introuvable.

04/04/2012 11:16:52 !!! EventName: GdPSoftware_watchftp_qh_BAL_REDACTION_EXT
04/04/2012 11:16:52 !!! LastError: 2 Le fichier spécifié est introuvable.

04/04/2012 11:16:52 !!! EventName: Global\GdPSoftware_watchftp_qh_BAL_REDACTION_INT
04/04/2012 11:16:52 !!! LastError: 2 Le fichier spécifié est introuvable.

04/04/2012 11:16:52 !!! EventName: GdPSoftware_watchftp_qh_BAL_REDACTION_INT
04/04/2012 11:16:52 !!! LastError: 2 Le fichier spécifié est introuvable.

04/04/2012 11:16:52 !!! EventName: Global\GdPSoftware_watchftp_qh_MAXPPP
04/04/2012 11:16:52 !!! LastError: 2 Le fichier spécifié est introuvable.

04/04/2012 11:16:52 !!! EventName: GdPSoftware_watchftp_qh_MAXPPP
04/04/2012 11:16:52 !!! LastError: 2 Le fichier spécifié est introuvable.
04/04/2012 11:16:52 [10.161.6.2|00368] <<< 200
04/04/2012 11:16:52 [10.161.6.2|00368] <<< 32
04/04/2012 11:16:52 [10.161.6.2|00368] <<< WD;Y;2PQR;N;envoi par FTP des photos à la PQR;\\spoolwatch.mnt.nicematin.ad\SPOOL\2PQR
04/04/2012 11:16:52 [10.161.6.2|00368] <<< WD;Y;ACOR2AS1;N;Envoi des avances XML correspondants vers AS1%NL%Envoi des photos JPG correspondants vers AS1;\\spoolwatch.mnt.nicematin.ad\SPOOL\xACOR
04/04/2012 11:16:52 [10.161.6.2|00368] <<< WD;Y;ACORCORSE2AS1;N;Envoi des avances XML correspondants Corse vers AS1%NL%Envoi des photos JPG correspondants Corse vers AS1;\\spoolwatch.mnt.nicematin.ad\SPOOL\xACOR_CORSE
04/04/2012 11:16:52 [10.161.6.2|00368] <<< WD;Y;BALREDACTION;N;Photo xxxPQR to PQR%NL%autres vers Protec;\\spoolwatch.mnt.nicematin.ad\SPOOL\BAL_PHOTOS\BAL_REDACTION
04/04/2012 11:16:52 [10.161.6.2|00368] <<< WD;Y;CORSEPDF;N;Envoi des pages PDF Corse à la provence;\\transprod.mnt.nicematin.ad\TRANSPROD\ENVOI_PDF_CORSE
04/04/2012 11:16:52 [10.161.6.2|00368] <<< WD;Y;DELAKOMPASS;N;Delete Files%NL%Monitoring directory  \\spoolwatch.mnt.nicematin.ad\SPOOL\2AKOMPASS%NL%including sub directories.;\\spoolwatch.mnt.nicematin.ad\SPOOL\2AKOMPASS
04/04/2012 11:16:52 [10.161.6.2|00368] <<< WD;Y;DELEDDFRANCEACTU;N;Delete Files%NL%Monitoring directory  \\spoolwatch.mnt.nicematin.ad\SPOOL\2EDDFRANCEACTU%NL%including sub directories.;\\spoolwatch.mnt.nicematin.ad\SPOOL\2EDDFRANCEACTU
04/04/2012 11:16:52 [10.161.6.2|00368] <<< WD;Y;FTPAKOMPASS;N;Envoi prodution journal XML et JPG au partenaire AKOMPASS;\\spoolwatch.mnt.nicematin.ad\SPOOL\2AKOMPASS
04/04/2012 11:16:52 [10.161.6.2|00368] <<< WD;Y;FTPEDDFRANCEACTU;N;Envoi prodution journal à EDD FRANCEACTU;\\spoolwatch.mnt.nicematin.ad\SPOOL\2EDDFRANCEACTU
04/04/2012 11:16:52 [10.161.6.2|00368] <<< WD;Y;INFOG2PROTEC;N;Envoi des infographies en sortie d'asura vers Milenium;\\infographies.mnt.nicematin.ad\INFOGRAPHIES\SORTIE
04/04/2012 11:16:52 [10.161.6.2|00368] <<< WD;Y;MAXPPP2PROTEC;N;envoi des photos PQR MaxPPP à Protec;\\spoolwatch.mnt.nicematin.ad\SPOOL\MAXPPP
04/04/2012 11:16:52 [10.161.6.2|00368] <<< WD;Y;PQR2PROTECANDPQR;N;Sort Files to Multiple Folders%NL%Monitoring directory  \\spoolwatch.mnt.nicematin.ad\SPOOL\xPQR\RENAMED;\\spoolwatch.mnt.nicematin.ad\S
POOL\xPQR\RENAMED
04/04/2012 11:16:52 [10.161.6.2|00368] <<< WD;Y;PQR2RENAME;N;Renome fichier ???PQR*.JPG en ???*.JPG;\\spoolwatch.mnt.nicematin.ad\SPOOL\xPQR\RENAME
04/04/2012 11:16:52 [10.161.6.2|00368] <<< WD;Y;PRODUCTIONPROTEC;N;Trie la production Protec pour Quay et partenaires presse;\\spoolwatch.mnt.nicematin.ad\SPOOL\PRODUCTION_PROTEC
04/04/2012 11:16:52 [10.161.6.2|00368] <<< WD;Y;PRODUUCTIONJPGBD;N;Trie les photos Basse Définition de la production protec vers les partenaires presse;\\asura.mnt.nicematin.ad\ASURA\WATCH\QUAYJPGBD\SORTIE
04/04/2012 11:16:52 [10.161.6.2|00368] <<< WD;Y;PURGEARCHIVAGES;N;Purge des differents archivages vieux de plus de 7 jours.;\\spoolwatch.mnt.nicematin.ad\SPOOL\xARCHIVAGE
04/04/2012 11:16:52 [10.161.6.2|00368] <<< WD;Y;PURGEDONEPQR;N;Delete Files%NL%Monitoring directory  S:\xPQR\DONE;\\spoolwatch.mnt.nice
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Gert
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Re: WxRemote don't see WFTP
Reply #12 - Apr 4th, 2012 at 12:43pm
 
This log is from when (at least) a WatchFTP task is running?

The messages (in red) are typical for when the task is stopped. "File not Found".
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tonynm
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Re: WxRemote don't see WFTP
Reply #13 - Apr 4th, 2012 at 1:09pm
 
Yes of course the task are runing
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Gert
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Re: WxRemote don't see WFTP
Reply #14 - Apr 4th, 2012 at 5:46pm
 
ok, I can now reproduce this issue.

I have to see if we fix this in WatchFTP or in WX, first we need to see how this affects other cases.
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vladimir
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Re: WxRemote don't see WFTP
Reply #15 - Apr 4th, 2012 at 6:51pm
 
Tony,

Could you please try with this updated WxListener? It should work now, but please check so we can release an official update.


Removed the attachment, WX v1.7b is now released
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« Last Edit: Apr 15th, 2012 at 11:18am by Gert »  
 
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tonynm
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Re: WxRemote don't see WFTP
Reply #16 - Apr 10th, 2012 at 9:55pm
 
Hi vladimir,

no change with new program.
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Gert
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Re: WxRemote don't see WFTP
Reply #17 - Apr 11th, 2012 at 6:21am
 
I just tested with this new WxListener and it looks like Tony is correct. This version does not fix the issue.

WF tasks who's name are completely lowercase are properly detected. When you have a taskname that is UPPERCASE (or MiXeDcAsE) WxListener can not detect its running state.
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Re: WxRemote don't see WFTP
Reply #18 - Apr 11th, 2012 at 3:46pm
 
Tony,

Thank you for your patience. This one should work.


Removed the attachment, WX v1.7b is now released
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« Last Edit: Apr 15th, 2012 at 11:18am by Gert »  
 
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Re: WxRemote don't see WFTP
Reply #19 - Apr 11th, 2012 at 9:19pm
 
Fine, that work now corretly !!!

Thanks too for your help.

I will order the complete version, i could now evaluate it.

regards
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