Hi Matt,

When monitoring files that come from FTP, it can be problematic to get the timing right. FTP software often creates files like this:
create file (empty)
open file - write a few bytes - close file
open file - write a few bytes - close file
open file - write a few bytes - close file
...
open file - write a few bytes - close file
"done"

To make sure WD will trigger for the file at the correct moment (at the "done" point in time above), try this:
use the "polling" monitoring method
On the [url=www.watchdirectory.net/wdhelp/help/wdnewconfigpage6.html]other settings page[/url] select the "wait for files" option ("until their size doesn't change" - note the helpfile doesn't correctly reflect the "other settings" window).
On the same page, make sure to set "delay starting task" high enough. For example 30 seconds.

WD will now wait to trigger the task for the "delay" period (30 seconds) every time a size change is detected.

If the above doesn't help, can you enable "write debug info" (also on the other options page), and run the task again. After some time when you are positive WD has ignored some event(s) again, inspect the [url=www.watchdirectory.net/wdhelp/help/wdcc_his.html]task history[/url] and search for any (error) messages.

Or email the history database and your task settings to me (with debug enabled):
<task directory>\<yourtaskname>.config
<task directory>\<yourtaskname>\history.db

<task directory>: press CTRL+9 inside the watchDirectory Control Center to explore this directory
<yourtaskname>: the name of your task

Gert