WatchDirectory Forum - Crash to Desktop on Windows 7

Oct 12^th, 2024 at 11:37am

Choose Language:

WatchDirectory home page WatchDirectory Startseite (Deutsche Version) Site WatchDirectory (Français)
		Welcome, Guest. Please Login or Register

Home

Help

WatchDirectory Forum › watchDirectory forums › Bug Reports › Crash to Desktop on Windows 7

(Moderators: Forum Admin, Gert)

‹ Previous Topic | Next Topic ›

Pages: 1

Crash to Desktop on Windows 7 (Read 1288 times)

Jason Unger YaBB Newbies Offline Posts: 3	Crash to Desktop on Windows 7 Aug 3^rd, 2018 at 11:54pm Recently, our instance of WatchDirectory immediately crashes when opened. See attached screenshot. No UI is ever shown.
Back to top	screenshot_002.png (57 KB \| 108 ) IP Logged

Jason Unger YaBB Newbies Offline Posts: 3	Re: Crash to Desktop on Windows 7 Reply #1 - Aug 3^rd, 2018 at 11:55pm Additionally, we upgraded the product on this machine to the latest 4.9.5, with no change.
Back to top	IP Logged

Gert YaBB Administrator Offline Posts: 2362 The Netherlands	Re: Crash to Desktop on Windows 7 Reply #2 - Aug 5^th, 2018 at 4:03pm Hello Jason, Not sure what is happening here. Do you see the same when you run this command: "C:\Program Files (x86)\WatchDirectory\wdrun.exe" Gert
Back to top	Gert Rijs - gert (at) gdpsoftware (dot) com Blog: http://blog-en.gdpsoftware.com/ End Alzheimer's: http://www.alz.org&& WWW IP Logged

Jason Unger

YaBB Newbies

Offline

Posts: 3

Re: Crash to Desktop on Windows 7
Reply #3 - Aug 8^th, 2018 at 5:55pm

Please note: I did not receive an email alerting that there was a reply to this thread.

Please see attached results of running wdrun.exe.

Also, I noticed the mention of services in that text, and checked what was installed as services on this machine. I see a wdPostMan which is set to Start Automatically, but isn't running. When I tell it to run, it successfully runs, but refreshing the services page reveals it stopped running. Not sure if this is intentional.

2018-08-08_09-53-57.png (94 KB | 115 )

IP Logged

Gert YaBB Administrator Offline Posts: 2362 The Netherlands	Re: Crash to Desktop on Windows 7 Reply #4 - Aug 9^th, 2018 at 8:33am Hello Jason, The fact that wdrun.exe starts without crash is a good sign. That being said, I have no idea what has happened to the wdcc.exe. Would it be possible I can remotely login to your server to have a look? Using something like teamviewer if possible? I will contact you by email in a minute.
Back to top	Gert Rijs - gert (at) gdpsoftware (dot) com Blog: http://blog-en.gdpsoftware.com/ End Alzheimer's: http://www.alz.org&& WWW IP Logged

Pages: 1

‹ Previous Topic | Next Topic ›

« Home

‹ Board

Top of this page