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FPT task not running (Read 467 times)
IPA
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FPT task not running
Nov 26th, 2019 at 7:27pm
 
A FTP task will not stay running   It starts but the stops.  Attached are the FTP settings and the error.  It is for an FTPS server that requires TLS (not SFTP).
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WD-FTP-error.PNG (10 KB | 71 )
WD-FTP-error.PNG
WD-FTP.PNG (8 KB | 70 )
WD-FTP.PNG
 
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Gert
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Re: FPT task not running
Reply #1 - Nov 27th, 2019 at 12:26pm
 
Hello IPA,

I can not see the attachments (something wrong with the forum at the moment). Can you please follow the steps in this blog: http://blog-en.gdpsoftware.com/2010/06/send-task-backup-to-support.html

So you enable debug, run the task until it fails and send (email) me a backup to look at.

Oh, if the error you see is a "handshake error" (not able to connect to your FTP, negotiating encryption) you may want to try the current beta first: https://www.watchdirectory.net/cgi-bin/yabb25/YaBB.pl?num=1512636947/2#2
it has updated algorythms to securely connect.
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Gert Rijs - gert (at) gdpsoftware (dot) com
Blog: http://blog-en.gdpsoftware.com/
End Alzheimer's: http://www.alz.org&&...
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IPA
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Re: FPT task not running
Reply #2 - Mar 2nd, 2020 at 4:09pm
 
The beta resolved our problem and has been working (in production) for a month now.  Apparently it only has a 30 day license.  Is there a special license I need for this?  I know it is only beta, but since it works for us, we need to use it.  We have had no other problems with it in the last month.
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Gert
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Re: FPT task not running
Reply #3 - Mar 2nd, 2020 at 4:48pm
 
Thanks for letting us know.
Strange your license is not working, if you bought in the last ~10 years it should be fine. Please contact me by email (include your license info) to resolve this.

In the mean time, use this 60-day temporary license name/key. You will need to enter it in the next few days but after that it will work 60 days.

temp-key
01FGW2-6X0ABU-MG6U6C-FZZ1CY-ZB7QUW-66CKGT-TDUDEM-GXXN89-DRBDZ3-UK8EUR
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Gert Rijs - gert (at) gdpsoftware (dot) com
Blog: http://blog-en.gdpsoftware.com/
End Alzheimer's: http://www.alz.org&&...
WWW WWW GdPSoftware  
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